Position Title: Associate Account Executive (Full-Time)
Company Name: Imperial PFS
Location of Job: Louisville, KY
1055 Broadway Blvd
City : Kansas City
State : Missouri
Zip Code : 64105
Contact Email Address: firstname.lastname@example.org
Position Description: TITLE: ASSOCIATE ACCOUNT EXECUTIVE
Location: Louisville, KY - KYL
To nurture profitable agency relationships such that customers value our premium finance services and we achieve superior, sustainable financial returns.
The individual performing this job will be responsible for achieving organic growth and profitability goals based on their assigned book of business. Within this portfolio the Associate Account Executive, in conjunction with the assigned Sales Executive, is expected to develop and implement strategies to maintain existing customer relations, while developing new ones. The Associate Account Executive must possess strong customer service skills, superior communication and negotiation skills and an understanding of company loan documentation and state premium finance requirements.
Achievement of key performance indicators in the areas of premium volume, loan units, agency growth, late charge revenue, cancellation ratios, and charge off activity on their assigned book of business
Complete an average of 10 - 15 Additional Business Calls (ABC) a week, documenting results of calls and establishing follow up dates and plans.
Service producers by providing payment quotations, within company guidelines, which may include a credit analysis and documentation completion in an accurate and timely manner
Follow up on all quotes issued, within dollar amounts specified by the Branch Manager.
Contact producers on renewal and lost deals from the previous year, within dollar amounts specified by the Branch Manager until final determination of opportunity is resolved
Enhance profitability opportunities by utilizing D&B scoring to prepare and present extended terms where applicable
Communicate effectively and frequently with Sales Executive(s) on all agency relationships within portfolio of brokers
Provide legendary service to all customer inquiries (external and internal) by responding promptly and thoroughly to all requests
Submit all required documentation to agent for execution so that PFA will arrive complete at the Processing Center for booking
Various other duties as requested by Management
Must be detailed oriented
Must have strong communication skills
Must possess excellent customer service skills
Strong problem solving skills
Must be team oriented
Must have good organization skills
Must be proactive, with sense of urgency
Contact Name: Dara Golden
Wed, February 6, 2013