The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email SMARTHINKING support:
Call SMARTHINKING customer support toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST
Email us at support@SMARTHINKING.com, and someone will respond to you within 24-48 hours.