Serco Talent Acquisition
External Publication of Job Posting 50259702

Job Posting Title
Team Leader

Start Date
08/08/2012

Reference Code
NC50259702-E-1

Job Title
General Clerk III

Company
Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).

Department
Our business unit provides support in three major areas: business process services, where we perform the actual function that the process is relate to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a business process management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce.

Job Description
The team leader is required to complete daily quality assurance duties, provide floor support to current staff and new hires, provide daily and weekly feedback to employees, and assist the Unit Manager with work distribution and coordination of employee activities.

Required Skills and Experience
Bachelor’s Degree and four years of experience or 8 years of experience.
Must demonstrate subject matter expertise in visa operations.
Able to lead teams and effectively interact with personnel at all levels.
Strong computer skills.

Proficiency with Outlook/Word/Excel spreadsheets.
Familiarity with basic office equipment, such as a document scanner.
Good interpersonal and communication skills, strong English and writing skills.
Professional work ethic.
Excellent attention to detail while working in a fast-paced environment.
Analytical skills.
Ability to readily adapt to changes within the work environment.

Contract Type
Regular

Employment Type
Full-time

Apply: https://snaprdjobs.serco-na.com/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2QTUwMDgxMUVFMUI4QUUxOTM0QzhDNzgxRkImY2FuZF90eXBlPUVYVA==&sap-client=600&sap-language=EN

Branch
Williamsburg (kcc)

City
Williamsburg, KY, 40769-8786