WoodForest Bank, Instore Asst. Branch Manager in Lebanon KY

WoodForest Bank, Instore Asst. Branch Manager in Lebanon KY

Lebanon - Instore Assistant Branch Manager 


Assistant Branch Manager (Instore)
Demonstrate excellent communication skills, both written and verbal

Demonstrate outstanding customer service making appropriate decisions within specified guidelines

Develop and cultivate professional relationships with employees, customers and instore partners

Participate in the management of daily operations; working opposite schedules of other managers to ensure adequate coverage

Participate in the direction and delegation of operational and sales responsibilities for branch employees

Supervise teller transactions for the purpose of determining risk; recommend course of action

Responsible for marketing bank products and services

Act as a resource for employees by demonstrating extensive knowledge about bank products, services and sales

Demonstrate proficiency with regard to policies, procedures and bank regulations pertaining to branch operations

Develop an understanding of branch performance, branch reports and budget information

Develop a business owner approach; assist employees in overcoming obstacles in order to reach branch goals

Responsible for maintaining a professional work environment

Apply strong problem solving skills to resolve complex customer and employee issues

Practice branch security procedures and protect customer and employee confidentiality and privacy

Availability; work retail hours, including weekends, evenings and holidays

All other duties as assigned


Education and Experience
High school diploma or equivalent

2 or more years combined banking and /or supervisory experience in a customer service environment

May substitute a Bachelor’s degree for 1 year of experience

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