Position Title: Multiple Jobs, Bluegrass Cellular

Full-time or Part-time: Full-time

Company Name: Bluegrass Cellular

Location of Job: Multiple Jobs, Elizabethtown/ Campbellsville KY Area

Company Address: 

: HQ – 2902 Ring Rd

City : Elizabethtown

State : Kentucky

Zip Code : 42701

 

Contact Name: Shannon Herron

Contact Email Address: careers@bluegrasscellular.com

Position Description: Customer Care Associate – FT/PT

Summary

Engage our wonderful customers to establish a rapport in order to determine and meet their wants and needs.

Responsibility

  • Engages our wonderful customers to establish rapport and make them feel welcome by delivery of fun, dynamic customer service.
  • Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
  • Answers customer’s questions concerning location, price, and use of merchandise accurately.
  • Educates customers thoroughly on our outstanding products and services.
  • Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
  • Enthusiastically solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
  • Drives the expansion of customer base by following up on all new activations to insure quality of service rendered and to inquire about referrals.
  • Highlights merchandise by maintaining store presentation by stocking shelves, counters, or tables with samples of all merchandise available and ensuring store is organized, clean, and free of debris.
  • Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in a timely manner.
  • Adheres to company policies on pricing and procedures.
  • Processes cash and credit card sales, credits, etc., per company procedures.

Qualifications

  • One (1) year proven track record in sales.
  • Strong communication skills
  • Highly motivated, results-oriented professional

Website Address for Applying Online:
https://bluegrasscellular.com/about/careers