Job Title: Office Assistant

Reports To: Branch Manager
FLSA Status: Non-exempt
Supervises Others: Yes
Full/Part: Part Time

TO APPLY:

Send Cover Letter & Resume to:
Ross Anderson, CSC Director of Operations
700 Central Ave Louisville, KY 40208
randerson@csc-usa.com

GENERAL PURPOSE OF JOB:

Responsible for ensuring the smooth and efficient operation of the Louisville Branch office by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.

• Answers multi-line telephone system, takes accurate messages, and screens and directs telephone calls in a professional manner.
• Interacts with employees and clients in a professional manner.
• Schedules employees and ensures sufficient employees for events by using the Protatech and/or other company authorized computer systems.
• Enters necessary changes on computer to update information prior to printing event schedules.
• Advises branch manager of scheduling issues in a timely manner in writing.
• Maintains branch office files in an organized and accessible manner to include updating information, purging files on a regular basis per company retention policies and creating new filing systems as needed.
• Inventories and orders office supplies as needed. • Operates standard office equipment efficiently.
• Arranges for office equipment repairs as needed.
• Prepares correspondence and office memos in an efficient manner.
• Advises branch manager of office issues in a timely manner.
• Responds to inquiries regarding company policies, procedures, and programs.
• Maintains sound employee relations through consistent personal contact.
• May travel to the various job sites to provide supervision and field representation.
• Performs other related duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises employees in the office and at client events as directed by branch management. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include scheduling, interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

SKILLS:

Oral Communication Skills Written Communication Skills Interpersonal Communication Skills
Diplomacy Superior Organization Skills Planning
Professionalism Reading Skills

EDUCATION AND/OR EXPERIENCE:

Associate Degree preferred; and prior administrative experience; or equivalent combination of education and experience.

LANGUAGE ABILITY:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER & EQUIPMENT SKILLS:

To perform this job successfully, an individual should have proficient skills in Microsoft Word; Microsoft Excel; Microsoft Explorer; Microsoft Outlook; Microsoft PowerPoint; and Microsoft Share point. Must become proficient on company Protatech Scheduling program and H-Portal application program.

ADDITIONAL INFORMATION:

• Must be willing to work evenings and weekends
• Must be willing to travel to off-site meetings, trainings, and events

Job Title: Event Manager

Reports To: Branch Manager and Regional Manager
FLSA Status: Exempt
Supervises Others: Yes

GENERAL PURPOSE OF JOB:

Responsible for assisting the branch manager in the planning and developing of strategies for all aspects of crowd management service and oversight of operations of the local branch office at client events. Develops new clients and maintains current client relations for the company. Ensures branch compliance with all local licensing and employment regulations. Works with branch management to administer policies, programs and services, including legal compliance, employee benefits, employee relations, employment practices, and procedures, by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.

• Manages, supervises, and operates client events at the direction of the branch manager without direct supervision.
• Reviews, understands, and implements local licensing requirements.
• Reviews, understands, and implements employment regulations.
• Reviews general business climate and client needs, and adjust staffing and planning as needed.
• Assists branch manager in the preparation of business forecasts, strategies and plans to meet company objectives and client service requests.
• Acts as representative for public relations activities with clients, partners and potential clients.
• Develops new client and revenue sources for the company, consistent with the company’s objectives.
• Ensures timely and accurate invoicing of clients.
• Ensures timely and accurate processing of employee payroll.
• Ensures proper employee documentation is completed as required by local/state/federal regulations.
• Maintains ongoing contact with clients regarding service. Interfaces directly with clients to resolve problems.
• Advises supervisors on disciplinary and termination procedures.
• Assists branch manager in management of orientation and training programs for new employees.
• Fosters a workplace environment consistent with the values and vision of the company.
• Meets deadlines, prioritizes company assignments and maintains professional composure under dynamic conditions.
• Maintains general safety program to include conducting periodic inspections and safety programs on a regular basis.
• Reports all unsafe practices to management.
• Travels to various job sites to provide supervision and field representation.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervises employees in the office and at client events. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SKILLS:

Oral Communication Skills Written Communication Skills Interpersonal Communication Skills
Diplomacy Organization Planning
Professionalism Reading Skills

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree; and related experience and/or training in crowd management field; or equivalent combination of education and experience.

LANGUAGE ABILITY:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER & EQUIPMENT SKILLS:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Microsoft Explorer; Microsoft Outlook; Microsoft PowerPoint; and Microsoft Share point. Must become proficient on company Protatech Scheduling program and SORT online training program.

Job Title: Hiring & Payroll Manager

Reports To: Branch Manager
FLSA Status: Non-exempt
Supervises Others: Yes
Full/Part: Full Time

TO APPLY:

Send Cover Letter & Resume to:
Ross Anderson, CSC Director of Operations
700 Central Ave Louisville, KY 40208 randerson@csc-usa.com

GENERAL PURPOSE OF JOB:

To recruit, hire and train for the personnel needs of the Louisville Branch. Works with Branch Manager to process employee payroll on a weekly basis. The ideal candidate will develop and execute the branch recruiting and retention plan, by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.

• Manages job postings and advertisements to recruit new employees.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Works with scheduling department to schedule interviews and trainings.
• Manages orientation and training program for welcoming and integrating new employees.
• Assists with new employee procedures, distribution of company policies and handbook changes.
• Administers licensing and training policies, programs and training as dictated or required by local/state/federal requirements, laws and regulations and as required by company policy.
• Works with scheduling department to integrate new employees into the workforce.
• Responds to inquiries regarding company policies, procedures, and programs.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting by branch office are in compliance with local/state/federal regulations.
• Prepares, processes and maintains employee personnel records, including updating records as needed.
• Maintains absentee records to include recording hours and notifying management of time away from work for parttime employees.
• Advises management in appropriate resolution of employee issues, including disciplinary and termination procedures.
• Maintains sound employee relations through consistent personal contact.
• Administers employee benefits to include completing appropriate paperwork and processing updates as needed.
• Collects, processes and transmits payroll data to the corporate office in a timely manner as required by payroll schedules and requirements.
• Handles payroll-related issues for employees in a timely manner.
• Advises branch manager and assistant branch manager of payroll issues in a timely manner.
• Answers employee payroll, benefit and other related inquiries as needed.
• Travels to various job sites to provide supervision and field representation.
• Assists with additional projects as necessary.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervises employees to ensure compliance with company policies and applicable local/state/federal regulations. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SKILLS:

Oral Communication Skills Written Communication Skills Interpersonal Communication Skills
Diplomacy Superior Organization Skills Planning
Professionalism Reading Skills

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree; and related experience and/or training in human resources, particularly in the crowd management field; or equivalent combination of education and experience.

LANGUAGE ABILITY:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER & EQUIPMENT SKILLS:

To perform this job successfully, an individual should have proficient skills in Microsoft Word; Microsoft Excel; Microsoft Explorer; Microsoft Outlook; Microsoft PowerPoint; and Microsoft Share point. Must become proficient on company Protatech Scheduling program and H-Portal application program.

ADDITIONAL INFORMATION:

• Must be willing to work evenings and weekends
• Must be willing to travel to off-site meetings, trainings, and events

Job Title: Event Staff & Security for the 2018 KY Derby

Contemporary Services Corporation (CSC) is hiring Event Staff and Security to work for the prestigious 144th running of the Kentucky Derby. This exclusive event will take place at historic Churchill Downs beginning with Opening Night on Saturday, April 28. The Oaks & Derby are on May 4 &5. The Spring Meet continues with Live Racing four days a week until Saturday, June 30.
Apply today at www.csc-usa.com or call (502)410-1555 and become a part of this unique event. The KY Derby brings together today’s best horses from around the World! Half party, half sporting event and half fashion show, there is no other event in the world like the Kentucky Derby!
This is a FUN, FLEXIBLE, & EXCITING JOB!

Minimal requirements:
• At least 18 years of age
• Eligible and authorized to work in the United States
• High school diploma, GED or equivalent
• Exceptional Customer Service Skills, Professional Image, Integrity
No Experience Necessary! Training is provided!
Civic and Fundraising Groups are Welcome!
Apply: www.csc-usa.com
Call: (502) 410-1555
Contemporary Services Corporation (CSC) is the World Leader in Crowd Management and Event Security and has provided services for PGA, MLB, MLS, NBA, NFL, NHL, and NASCAR since 1967. Learn more at www.csc-usa.com.

Job Title: Event Staff for KY Derby

Description:
Reports To: Branch Manager, Event Manager and Event Staff Supervisor GENERAL PURPOSE OF JOB:
Unlicensed/licensed Event Staff provide general support for events including but not limited to: ticket taking, ushering, guest services, bag searches, and access control. Their role requires good judgment, flexibility, strong attention to management directives and strong observation skills and vigilance. Assist with all of our clients’ staffing needs at Churchill Downs for the Kentucky Derby and all Live Racing events through-out the entire Spring Meet.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(The duties below are the minimum requirements for this position.)
• Follow all operating procedures and policies
• Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned
• Effective interpersonal skills in order to deal with guests/public
• Serves as a greeter for each event assigned
• Have good math skills in order to provide ticket counts, summary reports, and other inventory reporting of guest admissions
• Professionally assist guests with determining seat location and escort guests to seat locations if required
• Familiarity with the facilities at each venue where they are posted and the information needed to assist guests
• Serve where needed or as support to other tasked team members at each event
• Coordinate with facility staff as appropriate
• Communicate with event staff and supervisor(s)
• Observe and report matters of concern to the Field Supervisor and complete incident report forms on the same
• Notify police, fire department or emergency medical services of problems if requested or otherwise warranted
• Utilize two-way radio including the safeguarding of such radios or other issued equipment
• Provide break relief when scheduled to other event staff including briefing such Event Staff upon their return

OTHER RESPONSIBILITIES:
• May use event vehicles or golf carts when provided for events subject to completion of company training requirements • Walking significant distances as may be needed to arrive at assigned post, walking up and down stairs, and standing for long periods
• Check that all staff are wearing appropriate uniforms
• Reliable transportation

EDUCATION AND/OR EXPERIENCE:
• High School Graduate or GED (Minimum required)

ADDITIONAL INFORMATION:
• Must be willing to work evenings and weekends
• Must be willing to travel to off-site meetings, trainings, and events as required

Job Questions
1. Can you provide yourself with consistent and reliable transportation to and from work?
2. Do you have a High School Diploma or GED?
3. Do you have a clean criminal background?
4. Are you 18 years of age or older?
“Next Step” Instructions
To apply now with Contemporary Services Corporation, please visit www.csc-usa.com/careers. For more information please call 502-410-1555 and choose the Hiring and Recruiting Line! All applications must be submitted online.