COVID-19/Coronavirus Frequently Asked Questions

Campbellsville University is actively monitoring and responding to the threat of the Coronavirus Disease (COVID-19) to main campus and regional centers. Out of an abundance of caution and concern for students, faculty, staff and coaches, the university is moving all face-to-face classes at both our main campus and all regional center locations to online formats.”

Beginning March 16 through the current term, all face-to-face classes have been moved to online and alternative learning options. Students will receive specific instructions regarding coursework from their instructors, chairs or deans.


How can I monitor news about COVID-19 from a trusted source?
What can I do to help prevent the spread of COVID-19?
The Centers for Disease Control and Prevention encourages the use of proactive measures to help stop the spread of illnesses.  Information and guidance can be found at
What do I do if I feel sick?
If you feel sick or if you believe you may have been exposed to or are infected with COVID-19, you should call your doctor or primary care physician immediately. Before you go to a clinic, doctor’s office or emergency room, call ahead to the state hotline (1.800.722.5725) or your local healthcare provider to tell them about your symptoms and concerns. Go to for information on what to do if you think you are sick.
Are there any COVID-19 cases on the main campus or at our regional centers?
There are no confirmed cases at our main campus or at any of our regional centers. Kentucky does have some confirmed cases of the virus. In response, the university has increased cleaning protocols. The Kentucky Department for Public Health provides the following guidance for Kentucky residents and communities.
Why has Campbellsville University moved face-to-face classes online?
The health and safety of students and employees is the university’s top priority. Face-to-face classes were moved online as a cautionary measure to protect the campus and surrounding community from COVID-19. University offices are open for normal hours and available for student questions.
What is the university doing to ensure I am still getting my education?
Beginning March 16, the university is moving all face-to-face classes to online and alternative learning options. Students will hear directly from their professors regarding specific instructions. 

Based on information from local, state and national health officials, it is anticipated the university will return to normal academic operations whenever it is deemed safe to resume in-person instruction. Any changes will be communicated to students via email, CU Alerts or updates at

Are information technology resources available?
IT Support will be available. Users should seek support via email at:
What if problems are experienced with Moodle or the online management system?


Karen Smith, online operations coordinator, at:


Phone: (270) 789-5518

Support Hours (all times are Eastern Daylight Saving Time)

  • Monday – Friday: 8 a.m.- 5 m. EDT

How is the university monitoring COVID-19 developments?
A university team is closely monitoring the latest recommendations from the CDC and Kentucky Department for Public Health.

Protocols have been developed in conjunction with the Office of Student Services (270) 789-5005 to limit potential exposure and to provide information regarding personal prevention measures that can be taken.  

The university is also working to lessen the spread of illness through enhanced cleaning and disinfection of high-touch areas.

Can student employees with work-study, workship or a graduate assistantship still work and get paid?

With work-study and workship students being unable to continue working due to the COVID-19 virus, students that have been working a consistent schedule will be paid out the remainder of their scheduled hours for the spring semester.  Earnings will be paid to students on April 8, 2020.

Graduate assistants who are continuing in their assigned roles will continue to be paid.

What about campus events? Are they canceled?

The university has suspended all university events (including athletics) and gatherings until further notice. This policy is based on current best practices for social distancing as a means to prevent the spread of COVID-19 and other illnesses. Many areas of the university will seek alternate and virtual means by which events may be conducted. (Online performances, virtual conferences, etc.)

Are athletic events canceled?

All NAIA Winter Championship Events have been canceled. The Mid-South Conference is suspending all athletic competition through March 31. Campbellsville University is suspending all athletic activity until further notice (that also means no team practice). The situation will continue to be evaluated. Students will be contacted if any changes are made.

Is commencement canceled?

May commencement ceremonies are postponed until late August.  A final date will be determined and announced in the near future. While the May graduation ceremonies are being postponed, degrees will still be conferred, and diplomas will still be mailed out after the completion of final grading at the end of the May semester. 

Please be aware,  

Professors are allowed 10 days after the semester to submit final grades. After all final grades have been reported, the Registrar’s Office will run final degree audits and confer degrees.  Students will receive an electronic diploma to their CU email address after their degree conferral and a printed diploma should arrive in 2-3 weeks.

How has CU changed the grading policy for students who moved from traditional to online coursework for the Spring Semester?

Main Campus

Will residence halls remain open?

Residence halls will remain open for students with special circumstances requiring them to remain on campus.  Communication has been sent to ALL residential students describing the process for leaving and for remaining.  Students should check their student email.  If you are a resident student and have not received this communication, please contact your RD.

Will the Betty Dobbins Heilman Student Wellness Center be open?

The Betty Dobbins Heilman Wellness center is closed until further notice.

Will the Student Activity Center (SAC) be open?

The Student Activity Center is closed until further notice.

For further questions:

  • For course information: email your instructor
  • For advising: email your current advisor
  • For Financial Aid: email
  • For Residence Life questions: contact Rusty Watkins at

Are athletic events canceled?

All athletic events have been canceled.  The NAIA and the Mid-South Conference have canceled all spring sports.

Will university food services remain open?

Flanagan Technology Training Center

Certificate Face-to-Face Programs

While most certificate programs require face-to-face instruction, we have made online training accessible for many programs. Faculty and staff will be in constant contact with all students to communicate all available options.

What about my financial aid/VA benefits? Will they be affected?

Financial aid will not be affected. Alternate instruction should allow you to continue instruction. Students will need to contact the VA to receive any answers concerning benefits.

How will my attendance/theory grades be affected?

Due to the uniqueness of each program, please contact your instructor for details on completing your studies.

For a student wishing to continue to receive some form of instruction, what would their curriculum consist of ensuring they continue to receive a quality education?

Instructors will be offering an alternative customized curriculum of “business and salon ownership” during this time.

Conover Education Center- Harrodsburg, Ky.

Will residence halls remain open?

Residence halls will remain open for students with special circumstances requiring them to remain on campus.  Communication has been sent to ALL residential students describing the process for leaving and for remaining.  Students should check their student email.  If you are a resident student and have not received this communication, please contact your RD.

Will dining services remain open?

The dining hall in the Harrod will continue to be open with normal hours of operation for carry-out only.

Will Steak ‘n Shake and Starbucks remain open?

Steak n’ Shake® and Starbucks® are currently closed.

Will the student shuttle continue to operate?

The student shuttle will be operated on an as-needed basis. Students may call the shuttle phone at (859) 612-1141 to request a ride to any location of the Conover Education Center.

Will the athletic complex be open?

The athletic complex is closed until further notice.

All athletic team practices, events and team/open study hall hours will cease until further notice.

For more information:

Will technology resources be available?

The computer lab in the Whitaker Family Student Center will be open between 9am and 5pm, Monday – Friday. Computer workstations in the dormitories will continue to be available for residential students. Students are asked to observe healthy social distancing and follow all proactive measures to help stop the spread of illnesses.

Louisville Education Center- Louisville, Ky.

Will the Louisville Education Center be open?

The Louisville Education Center is operational during normal business hours with remote assistance available.

Will technology resources be available?

Laptop computers and all technology labs will be available until 8:00 PM for students who need to complete online assignments. 

For more information:

  • For course information: email your instructor

Noe Education Center- Somerset, Ky.

Will the Noe Education Center be open?

The Noe Education Center/CU Somerset is operating remotely during normal business hours.

This is in an effort to maintain the health and safety of our students, faculty, and staff.

Contact information is listed below.

For more information about Campbellsville University Somerset-

To learn more about the programs and opportunities CU Somerset offers, contact-

Noah Duncan   (606)451-8474 ext. 7011

Will technology resources be available?

The Computer Lab will be open until 8 p.m. Monday-Thursday.

If you need use of the computers after the posted hours, please contact the staff at the Noe Education Center.

Are academic support and tutoring services available?

Contact the Noe Education Center if you need academic assistance at (606) 451-8474.

Justin Howard, Course Embedded Counselor

Noah Duncan, Academic Support

For more information:

Liberty Education Center- Liberty, Ky.

Will the Liberty Center be open?

The Liberty Center will be operational but closed to public access.  Students who need to access technology may contact Halee Coleman at to schedule appointment.

Will technology resources be available?

Yes, computers and internet access will be available for students by appointment only.  Please contact Halee Coleman at to schedule appointments.

For more information:

Contact Halee Coleman at

Los Angeles Education Center- Chatsworth, Ca.

Will the center be open?

The LAEC will remain operational.  Offices are closed.  Contact Randy Christopher at for immediate needs.

Will academic support services remain available?

Yes, you may contact Shelly Stee at for academic support.

Will the CalFam Counseling Center remain open?

Yes, the CalFam Counseling Center is closed to public traffic. Telehealth sessions will be used as necessary. Please contact Randy Christopher at for more information.

For more information:

Contact Randy Christopher at