| Position Description |
The Administrative Assistant is an entry level position that serves as the administrative function for the Elizabethtown divisional office.
Essential Responsibilities:
* Greet visitors and answer calls on multi line phone system
* Responsible for processing incoming and outgoing divisional mail
Where applicable, assist scheduling for mental health clients
* Provide support as needed to licensing unit
* Assist with creating, planning, and executing divisional events and programs, including trainings.
* Track and maintain date sensitive documents such as: training activities, open bed list, referral lists, staff roster, etc.
Oversee and/or implement the creation and maintenance of files from opening to closure (including but not limited to foster care youth, foster parent and outpatient files). Purge records as required by agency policy.
* Process background checks (i.e. foster parents, respite providers, employees, volunteers, interns)
* Update and maintain all manuals, meeting minutes, state rules documents, etc. Distribute to staff or appropriate parties as required.
* Create and maintain tracking system for all agency equipment, lease agreements, and equipment/building inspections
* Assist in preparation for audits, such as maintain files, review of documents, etc.
Order and maintain supply inventory.
Educational Requirements:
* High School diploma or equivalent is required
* Associate Degree in appropriate course of study is preferred
Skill Set:
* Excellent customer service skills
* Detail oriented with an emphasis on accuracy & timelines
* Use resolution skills to demonstrate effective problem solving
* Maintain confidentiality regarding all interactions
* Culturally aware and adept in working with diverse populations
* Demonstrate excellent communication skills (oral and written)
* Strong organizational skills to prioritize workload
* Skill in development and implementation of operational systems
* Knowledge of office machines with skills in organization, filing, and answering a multi-line telephone.
* Excellent computer skills, with knowledge of Microsoft Office, Word, Excel, Access, and Publisher. |
