Customer Care Associate,  Bluegrass Cellular,  Campbellsville KY (posted 10/10/18)

Customer Care Associate,  Bluegrass Cellular,  Campbellsville KY (posted 10/10/18)    

Responsibilities:

  • Engages our awesome customers to establish rapport and make them feel welcome by delivery of fun, dynamic customer service.
  • Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
  • Answers customer’s questions concerning location, price, and use of merchandise accurately.
  • Educates customers thoroughly on our exceptional products and services.
  • Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
  • Enthusiastically solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
  • Drives the expansion of customer base by following up on all new activations to insure quality of service rendered and to inquire about referrals.
  • Highlights merchandise by maintaining store presentation by stocking shelves, counters, tables with samples of all merchandise available/ ensuring store is organized, clean & free of debris.
  • Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in a timely manner.
  • Adheres to company policies on pricing and procedures.
  • Processes cash and credit card sales, credits, etc., per company procedures.

Requirements:

  • One year proven track record in sales required
  • Strong communication skills
  • Highly motivated, results-oriented individual

Students may email resumes to me with “Customer Care Associate – First, Last” referenced in the subject line. They may also apply online at https://bluegrasscellular.com/about/careers

 

Matthew Hutchins | Support Services Coordinator
Bluegrass Cellular | 2902 Ring Rd | Elizabethtown, KY 42701
Email: mhutchins@bluegrasscellular.com

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