Customer Service/Store Team Member, Tractor Supply, Campbellsville KY

  • Tractor Supply Company Store Team Member-2513 in Campbellsville, Kentucky

    Job Purpose:  Provide legendary customer service through the use of integrity, product knowledge, positive attitude, and high energy.

    Priniciple Responsibilities:  There are several key responsibilities that a Team Member may be accountable for. These responsibilities will be given directly to them by the Store Manager, Assistant Store Manager or Team Leader and may include the following:

    -Greet all customer as they enter the store.

    -Practice 4 Keys to Successful Selling: Welcome the Customer, Make the Sell, Suggest the Sell, Close the Sell.

    -Provide excellent customer service at the time of the time of the check out with a Sincere “Thank You”.

    Principle Duties: Team Members may also be required to perform one or more of the following duties on a regular basis:

    -Operate cash register/computer

    -Provide cash control within the department established by Tractor Supply Company

    -Recovery of merchandise in assigned areas

    -Mandatory freight as assigned by Store Manager, Assistant Store Manager or Team Leader

    -Plan-o-grams (merchandising, sets, and resets)

    -Assembling merchandise


    -Price changes/markdowns

    -Deliveries, if 18 years old or older and valid Driver’s License

    -Operate Forklift, if 18 years old or older

    -Load outs

    -Other responsibilities as assigned by the Store Manager, Assistant Store Manager or Team Leader

    Essential Functions of the Job:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, team member is regularly required to:

    -Perform and execute principle responsibilities

    -Process information / merchandise through system and POS Register system

    -Communicate effectively with team members and customers

    -Read, write, and count to accurately complete all documentation

    -Freely access all areas of the store including selling floor, side lot, stock area and register area

    -Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift (if 18 years old), computer and cash register

    -Squat, bend, stoop, and climb ladders

    -Move and transfer merchandise generally weighing 0 — 50 pounds throughout the store

    -Work varied hours, days, nights, and weekends as business dictates

    -Stand and walk for long periods of time often up to four hours straight without a break

    Position Requirements:

    Retail experience and/or farming, ranching, equine, or welding knowledge is strongly preferred.

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