Front Office Staff (FT) One cross medical clinic, Campbellsville KY

Front Office Staff (FT) One cross medical clinic, Campbellsville KY

Full Job Description

  • One Cross Health Clinic is looking for a front office staff who will work collaboratively as a part of our team. We are looking for a front office staff to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our front office’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working adaptation, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
  • In this position, you will be required to report to One Cross Medical Clinic at standard hours. Standard hours at the main office are Mondays 8:00am-6:00pm and Tuesday-Friday 8:00am-5:00pm. Your expected duties include, but are not limited to, the following:


  • Providing compassionate Christ-centered care to all patients our Clinic is privileged to serve
  • Maintaining a safe, secure, and healthy work environment by abiding by One Cross policies and procedures and relevant legal regulations
  • Actively participating in daily Bible Study/devotion time


  • Accepting and verifying patient insurance information.

Greet and welcome guests as soon as they arrive at the office

  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing


  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus


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