The Campbellsville Country Club in Campbellsville, KY is hiring to fill a Full-time General Manager position.
POSITION SUMMARY:
The Club Business Manager of Campbellsville Country Club (CCC) shall be responsible for the day-to-day operations of the Club, reporting directly to the Board of Directors. This position is responsible for all aspects of the club’s management with special attention given to clubhouse operations leadership with respect to day-to-day accounting, event planning and maximizing overall member satisfaction. This position will create, implement and monitor all of the club’s budgets and be accountable for the overall profitability and financial management aspects of the club. This position will develop and collaborate on an ongoing marketing plan to attract new members and events to CCC. This position will represent CCC within the community, local businesses and industry.
QUALIFICATIONS
- US work authorization (Required)
- High school or equivalent (Preferred)
JOB RESPONSIBILITIES:
- Responsible for overall membership services to ensure an outstanding experience for all CCC members and guests.
- Fosters relationships with all members and welcomes all new guests.
- Responsible for all financial management aspects of the club’s business including but not inclusive of; club bank accounts, accounts payable / receivables, audit controls and account reconciliations. This position will provide financial reporting to the club’s Treasurer and Finance Committee Chairperson on a monthly basis.
- Protects the assets of the Club.
- Establish and maintain a “best practices” approach in controlling expenses while maintaining member satisfaction.
- Provide financial oversight for all capital purchases.
- Implement productivity and cost savings opportunities that do not detract from member /guest quality and service standards.
- Ensures the club is not placed in a position of liability by non-compliance with regulatory requirements and acts of negligence or poor management decisions.
- Make recommendations as needed to adjustment of budgets, changes in cash flow needs and other financial matters are to be communicated on a timely basis to the Board of Governors, with appropriate suggestions for remedial action.
- Assist Committees in their capital budget prioritization deliberation, and coordinate this process through the Board of Governor’s approval process.
- Provide an annual report to the Board of Governors, and include results of staff performance appraisals and salary/bonus recommendations.
- Serves as the Clubhouse and Food / Beverage Manager.
- Serves as the Facility Manager for the entire property.
- Improves and maintains the club’s website to ensure the site attracts outside club interaction and provides member service information in an easy-to-use experience.
- Fully utilize and improve the use of the club’s available technology, including but not inclusive of the POS System.
- Oversees the development and successful implementation of all marketing and member relations programs.
- Attends regular meetings of the club’s committees, and provides advice and recommendations where appropriate. Serves as an ex-officio member of the club committees and the Board of Governors.
- Participate in appropriate community activities to enhance the Club’s image and public awareness. Develop and manage a plan for CCC to give back to the local community where possible.
- Attract and maintain new business relating to club outings, events and member-sponsored Clubhouse functions and other new business.
- Support and monitor the processes to attract new members and revenue-creating events.
These activities are developed in collaboration with both CCC management staff and supporting committees.
- Manage all positions and all related supporting staff.
- Hire, train and manage all office staff. Work with the Bar Manager to hire and train all clubhouse staff.
- Develop, maintain and disseminate a fundamental management philosophy that recognizes our staff is a key part of our sustainable competitive advantage and overall outstanding membership services.
- Manage and clearly define direct reports goals and objectives. Providing consistent feedback towards continuous improvements.
- Develop and monitor basic Human Resource policies consistent with the Board of Governors desire to treat employees fairly at all times, and compliant with laws and regulations.
- Maintains all approved club by-laws, policies and procedures including but not limited to; general, operational, membership and personnel policies. Recommends changes to such by-laws, policies and procedures when necessary.
- Manages policies and procedures related to CCC employees including but not inclusive of; benefits administration, record keeping and performance evaluations.
- Directly lead our clubhouse operations ensuring the highest quality and standards of golf, food/beverage, events and related services.
- Provide quality communications with the club’s President, Board of Governors, employees, and members.
KEY SUCCESS FACTORS:
- This position is a decision-maker within the overall management of CCC. This position will take responsibility/ownership and share in the club’s overall success.
- This position is highly visible to CCC’s members, guests and staff. Listening to their input, praise and constructive criticisms towards constant improvement will lead to outstanding outcomes.
- Ability to demonstrate a professional track record in the areas of:
- Financial Management
- Marketing, Planning, and Competitive Analysis
- Vendor Relationship Management
- Human Resources Management
- Project Management
- Information Technology
- Public speaking, business writing and Operations Management
JOB REQUIREMENTS:
- Previous experience of managing an operating budget with P&L responsibilities.
- Previous management experience with including managing direct reports.
- Expertise in service excellence and high-end recreational programs.
- Direct experience managing food and beverage operations as well as special events.
*NOTE: This job description is not intended to be all-inclusive. The Club Business Manager may perform other related duties as needed to support CCC and the Board of Governors.
JOB TYPE: Full-time
PAY: $30,000.00 – $40,000.00 per year (Negotiable)
BENEFITS: Relocation assistance
EDUCATION: High school or equivalent (Preferred)
WORK LOCATION: One location
WORK REMOTELY: No
Interested applicants should send resumes to: campbellsvillecountryclub@gmail.com.