Position Title: US Operation Analyst
Company Name: Viagogo
Location of Job: New York, New York
Full time
Company Address:
888 7th Ave
New York, New York 10106
United States
Contact information:
Website to apply:
https://boards.greenhouse.io/viagogo/jobs/4220699002
Job description:
Overview of Role
viagogo – the world’s largest ticket marketplace – is growing quickly and is looking to hire ambitious, intelligent, and talented people to help expand our domestic business.
The Operations Analyst will be responsible for developing and managing relationships with ticket sellers on viagogo’s marketplace. The candidate must show a passion to work in a client facing, sales focused role and have proven sales experience. The candidate must be comfortable working under pressure and be willing to travel within the US to live events, often during evenings and weekends. This position will be based in New York.
This position is a unique opportunity for someone who is a self–starter, has an entrepreneurial spirit and has the desire to take on an exciting role in a fast-growing global internet business.
Key Responsibilities:
Business Development
Acquisition of new suppliers through networking and relationship development
Supplier relationship management
Responsible for maintaining and growing relationships with existing suppliers
Point of contact for suppliers to explain and answer questions on service proposition and policies
Liaise across the business to improve service provided to suppliers and resolve account related issues
Local event market knowledge
Become market expert on the live events landscape, event popularity and event day experience in the US
Event day operations
Assist with event day operations – last minute sales and ticket fulfilment
Skills and Attributes:
Bachelor’s degree from a leading university with an excellent academic record
At least two years commercial experience in a client facing sales roles
Passionate about live events
Entrepreneurial spirit and the desire to work in a young company
Excellent written and verbal communication skills