Information Technology (IT)

Campbellsville University’s Information Technology Services provides students, faculty, and staff with comprehensive access to campus technology support resources. Whether you need help with network access, student email, software tools, or troubleshooting, the IT Help Desk provides reliable service and guidance. You will also find contact information, office location, and operating hours for the Technology Training Center. Use this page any time you have questions or technical needs to stay connected and supported across campus.

 

For technology support, troubleshooting, or assistance with campus systems, you can reach the IT Help Desk by phone at 270‑789‑5012 or by email at cuithelpdesk@campbellsville.edu. Our team is ready to help students, faculty, and staff with any technical needs.

The IT Help Desk is available Monday through Friday from 8:00 AM to 12:00 PM (ET) and 1:00 PM to 5:00 PM (ET). During these hours, students, faculty, and staff can receive assistance with technology support, troubleshooting, and access to campus systems. We are located in the Technology Training Center at 409 N. Hoskins Ave. Our building is beside the Chapel and across from the Campbellsville University Post Office.

As a network user, you are required to maintain up-to-date antivirus software and apply all operating system security patches and service packs. Failure to maintain the security of your system can result in disconnection from the Campbellsville University network. If your machine is determined to be adversely affecting network performance, your equipment may be disconnected in the interest of preserving network services. 

Students who are enrolled in classes at Campbellsville University have access to on-campus wireless networks and computer labs.

There are over 150 computers available for use in the computer labs. Campbellsville University requires all users to know and abide by the Acceptable Use Policy when utilizing technology on campus.

The use of computers for class work takes precedence over personal use, such as e-mail, internet browsing, games, etc.

Student Email

An @students.campbellsville.edu e-mail address is given to all registered University students. This e-mail address will be used for any official correspondence from the University.  If you need assistance logging into your email for the first time, please see this video.

When do I get my CU email address?

Your CU email will be sent to you after you have accepted admission.

What are the different ways I can access my CU email address?

Your CU email can be accessed through:

How do I add CU email to an iPhone/IOS device?


Open Settings:

  • Tap the "Settings"

Navigate to Mail Settings:

  • Scroll down & tap on "Mail"

Add Account:

  • Tap "Accounts" and then "Add Account"

Choose Email Provider:

  • Choose Microsoft Exchange

Enter Account Information:

  • Enter your CU email address
  • Create a Description/Name for your CU email (ex. CU email)
  • If a page displays a request for server or domain
    • Server should be outlook.office365.com
    • You should not have to add a domain
    • Make sure to list your CU email if requested

Sync Settings:

  • Choose what you want to sync with your email account. This could include Mail, Contacts, Calendars, and Notes.

Save and Finish:

  • After entering your information, tap "Save". Your device will verify the account information and set it up.
How Do I Add CU Email to Android?

 

  • Download the Microsoft Outlook app
  • Open the Outlook app
  • Add Account
  • Enter CU Email
  • Tap Continue
    • Authentication sequence started
  • Enter password
  • Sign In
    • Receive authentication request pop up
  • Email should open automatically
How do I Change my CU Email Password?


CU IT Helpdesk can help with this. CU email passwords can be changed at any time. Contact the CU IT helpdesk for assistance and provide identification information. 

For expediency, please include identification information in request for password change:

  • Name
  • CU ID#
  • DOB
  • Address
  • Call 270-789-5012