PharMerica in Louisville, KY is hiring for a Full-Time pharmacy technician supervisor.
OVERVIEW
Responsible for coordinating, directing, and monitoring the activities of the ValueMed team for PharMerica’s assisted living customer base. Provides a variety tasks to support assisted living facilities within the organization. This position will be responsible for data entry of prescriptions, customer service, admissions, and collection efforts for a select customer group.
RESPONSIBILITIES
- Enters and/or supervises the entry of accurate and timely data into computer system to facilitate the dispensing of prescriptions and obtaining reimbursement/payment.
- Supervises local ValueMed Technicians and participates in orientation, training, competency assessment, and evaluation of ValueMed Technicians
- Responsible for ensuring all ValueMed Technicians have necessary state certifications, as required by individual state regulations.
- Prepares source data for computer entry by compiling, sorting and verifying information.
- Ensures completion of necessary information from entry sheet and medication orders for data entry and account setup in AS400 system. Review and route documents through Docutrak system to appropriate department.
- Verify payers and demographic information. Where applicable, fill in gaps in demographic information
- Responsible for collection efforts of patient level accounts primarily for private accounts.
- Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.
- Responsible for collection efforts of patient level accounts primarily for private accounts.
- Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved
- Works with Pharmacy Directors, and Client Billing Services Office (CBSO) to resolve customer concerns/issues.
- Works with associates in other functional areas, account management representatives and regional operations to resolve customer service problems.
- Performs customer’s satisfaction calls as needed by the business.
- Works with other functional areas to resolve customer problems, documents problems in designated database, and notifies appropriate parties of what actions need to be taken.
- Performs other tasks as assigned.
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS
Education/Learning Experience:
- Required: High School Diploma or equivalent.
Work Experience:
- Required: *5 years experience in retail or LTC pharmacy; *1 experience in data entry; *1 year experience in customer service.
- Desired: Experience with admissions and collections.
SKILLS/KNOWLEDGE
- Required: Ability to communicate effectively. Skilled in operating a computer. Skilled in performing detailed work.
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation’s largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
*TO APPLY, visit: https://careers-brightspring.icims.com/jobs/15966/supervisor%2c-valuemed/job