Job Details
Level : Experienced
Job Location : TRG HeadQuarters – La Grange, KY
Position Type : Full Time
Education Level : Bachelor’s Degree
Travel Percentage : None
Job Category : Insurance
Job Summary
The Process Owner is responsible for end-to-end delivery of processes to ensure Stakeholder satisfaction and desired outcomes. The successful candidate:
- Leads and manages multiple, large, cross functional, and more highly complex processes and/or technical initiatives.
- Supports business planning requirements including, but not limited to budgeting, scheduling and workload planning.
- Publishes success measures, costs, and benefits.
- Tracks performance of the process and initiates corrective and preventive actions.
- Leads the development of the overall approach and expansion of processes and their applications
Hours: Day shift, 40-hour work weeks. During training, 8am – 5pm. Flexible schedule options available between 7am – 7pm after six months of employment.
Setting: Professional office environment (with remote/hybrid opportunity available)
Compensation: This is an exempt position at a very competitive salary. Our comprehensive benefit package includes health and dental benefits, short-term disability plans, 401k with company matching, paid time off policy and more. We also offer an onsite gym, cafe, and coffee shop.
Training: The Rawlings Company takes great pride in providing exemplary training and development program, including policies and procedures, state-of-the-art proprietary systems, and many other tools to place new employees on the path to success.
Responsibilities
- Develops a process for uncovering and evaluating function automation:
- Identify opportunities
- Map and analyze process/function workflow
- Research the correct technology to fulfill the need
- Submit enhancement proposal
- Proactively manages activities to ensure effective communication, removal of barriers and timely delivery of benefits to the business
- Works closely with the IT Team to build out the technical infrastructure plan to support the delivery of key project(s)
- Ensures adoption of agile methodology best practices to simplify project delivery
- Develops detailed plans to support key processes and identifies opportunities for expanded use
- Provides clarity on process outcomes to all Stakeholders
- Ensures processes are meeting key benchmarks and desired outcomes
Qualifications
- Experience in a technology dependent environment.
- Ability to understand multiple operational programs and coordinate IT efforts for maximum performance
- Has a great command of delivering diverse projects with a track record of success
- Excellent presentation skills
- Proficient in Excel/Word/Visio
- Advanced PowerPoint skills
- Bachelor’s degree or equivalent preferred
- Project Management or Process Management or Improvement experience
- Experience in Azure DevOps a plus
Physical Requirements
- Frequently remains in sitting position for long periods of time to perform duties.
- Frequently concentrates for long periods of time, paying close attention to detail.
- Frequently uses and views the computer using fingers, hands, and vision.
- Frequently works in a well-lit, tempered environment.
- Occasionally moves through office to communicate with other employees
Our Company Culture
The Rawlings Group is looking for hard-working, talented people who share our commitment to excellence to join our company. The Rawlings Company has successfully provided cost containment services to the largest health insurers in the country for more than 40 years and continues to grow as an industry leader.
Our Culture is focused on:
- The guiding principle of doing the right thing
- Caring for our employees and taking pride in the work they do
- Providing recognition and financially rewarding employees for their success
Our Values are:
- Integrity and Trust
- Customer Service Excellence
- Innovation
- Diversity and Inclusion
- Honoring our Veterans and Their Service
*Equal Employment Opportunity. It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification.
*The Rawlings Group is an employment at will employer.